Productivity
The timely and accurate measurement of productivity is vital to manage labor hours efficiently and successfully. ClairVia® provides productivity reporting at three different levels, supporting productivity management across the organization.
Productivity Reporting - Census/Acuity, Interval-based
Traditional staff scheduling productivity measurement uses census or patient acuity information entered each shift or once a day to calculate target staffing.
Reports run retrospectively provide timely information to managers with target budget and actual hours. This approach means no surprises when payroll reports are received after the next pay period.
Productivity may also be measured prospectively using budgeted or existing census or acuity data. This supports the manager's ability to project what productivity will be based on current or budgeted census and scheduled staff as of the point in time is run.
Productivity Reporting - Real-time, Demand-based
ClairVia's real-time productivity management documents actual patient demand at all points in time, justifying both staffing plans and expenses.
Because ClairVia can capture patient demand based on time/date-stamped patient events, productivity can be reported on any specified time interval of interest, such as hour and quarter hour, or by any "ad hoc" interval (such as the four hours around a shift change).
The interval over which productivity is measured significantly affects the management information available through productivity measurement. It is possible, for example, to achieve "perfect" productivity over a 24-hour basis, but be significantly, and perhaps dangerously, under-staffed over a certain period of the day (and over-staffed on others).
Advanced Productivity Reporting - Payroll-based
The import of payroll data at the end of each pay period provides additional reporting capabilities. Workload volumes may be interval (by shift and averaged by day) or calculated based on midnight census. This allows the critical reconciliation of productivity as understood by clinicians (based on acuity), and productivity as understood by finance (based on payroll and midnight census).
The reconciliation between clinicians and finance leads to a better understanding of how each party thinks of productivity, improves communication, and allows both clinicians and finance to work together to meet both clinical and financial goals.
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